To request an ambulance for a sick or injured stray animal in the Valley, an animal in distress or if you suspect an animal is being abused or neglected, call 602.997.7585 Ext. 2073. For abuse cases, you may also fill out our online form. Services are free and available daily from 8 a.m. – 6 p.m.

Animal Rescue Services


Emergency Animal Medical Technician™ (EAMT™) Program

Devoted to saving the lives of sick, injured and abused homeless animals, AHS’ Emergency Animal Medical Technicians™ respond to more than 10,000 animal rescues and investigations each year and provide life-saving care on the scene before transporting the distressed animals to our Second Chance Animal Trauma Hospital™ for veterinary care.

Animal Cruelty Investigations

The most common animal cruelty investigations are for abandonment, welfare check and no water, and our EAMTs play a key role in the investigation of suspected cruelty and neglect, which frequently require their expert testimony.

We take abuse very seriously and so should you. If you notice any signs of animal cruelty taking place, please report it immediately.

Our EAMT team works 365 days a year. However, please keep in mind that our EAMTs are only able to respond to animal cruelty cases in the cities of Phoenix, Scottsdale, Tempe and Gilbert. If you need to report an animal cruelty case in another Valley city, please visit our Report Animal Abuse Now page for the appropriate phone numbers.

If you have information about an unsolved animal cruelty case, call Silent Witness at 480.WITNESS (948.6377). You can remain anonymous and could receive a cash reward up to $4,000.

Meet Our EAMTs


Although AHS’ first ambulance took to Valley streets in 1958, AHS’ EAMT program was established in 2002 as the first of its kind in Arizona.

AHS maintains the only radio-equipped emergency ambulance fleet for sick and injured stray animals in the Valley. Our EAMT program is endorsed by the Phoenix Police Department, the Phoenix Fire Department, the Office of the State Fire Marshal, the Arizona Veterinary Medical Association and VTEC — the state’s leading provider of veterinary technician education courses.

Want to Become an EAMT?

Are you interested in becoming an EAMT? Check out our Frequently Asked Questions to learn more.


What do I have to do to do what you do?

  • Volunteer with our organization or any animal welfare organization to see if shelter/animal welfare is really for you.
  • Do a ride along with one of our EAMT’s to see if you can handle the emotional and physical demands of the job. (NOTE: this is only an option for those engaged in a serious track to become an EAMT with our organization).
  • Obtain employment with us or other animal welfare organizations. We are always trying to promote from within our organization.

Do I have to have certain experience?

  • You don’t have to have any particular experience. We would recommend if you’re interested in animal welfare as a career you should obtain first hand knowledge via: Animal behavior classes, Vet Tech courses, Animal Handling training, Animal Cruelty Laws, etc.

What classes should I take?

  • You should take classes that would improve your knowledge and skill level that pertain to animal welfare and animal cruelty laws.

Do I need to be in an animal-related field?

  • You don’t have to be in an animal related field, however having any animal welfare experience would benefit your career path.

What are the age, physical qualifications, and other requirements to become an EAMT?

  • High school diploma/GED
  • 21 years of age or older
  • Possess a valid drivers license (with no moving violations)
  • TO BE HIRED: Must pass the physical agility test, including being able to lift 70 pounds at least four feet in the air. Must also score at least a 70% on the EAMT exam and the agility test.

Are EAMTs officers of the law?

  • No, EAMTs are contracted to conduct animal cruelty investigations within certain cities.
  • EAMTs are well trained in state and local animal cruelty laws, crime scene investigations, evidence collection, photographing the scene, suspect/witness statements and most importantly medical evaluation on scene.
  • EAMTs work with local law enforcement to provide expert testimony during the prosecution of cases.